Privacy Policy

Privacy Policy

Last Updated: [March 2025]

Welcome to Klavis AI ("we," "us," "our")! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Data: Personally identifiable information, such as your name, email address, and contact details that you voluntarily give to us when you register with the Service or interact with it.
• Usage Data: Information automatically collected when you access the Service, such as your IP address, browser type, device information, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
• User Content and Conversations: We collect all content you create, upload, submit, or share through our Service. This includes, but is not limited to, text inputs, prompts, messages, conversations, files, documents, and any other data you input or generate while using the Service ("User Content").
• Payment Information: If you subscribe to our paid services, we and our third-party payment processors will collect information necessary to process your payment, such as your credit card number, expiration date, and security code. This information is processed and stored by our payment processors according to their privacy policies.
• OAuth Authentication Data: If you choose to register or log in using third-party authentication providers like Google or GitHub, we will collect necessary information from these providers as permitted by your privacy settings with them. This may include your name, email address, profile picture, and authentication token.
• Integration Data: If you connect third-party services (e.g., Google Docs, Google Drive, GitHub, Slack, Discord, Supabase) to your Klavis AI account ("Integrations"), we will collect and store necessary authentication information, such as access tokens, API keys, or cookies required to maintain the connection and provide the integration features. We may also access, store, and process data from these integrated services as required to perform the requested actions within our Service. The specific data accessed depends on the Integration and the permissions you grant.

How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide, operate, maintain, and improve our Service.
• Personalize and expand our Service based on user interactions and feedback.
• Understand and analyze how you use our Service, including using User Content and other data for analysis, research, and model training purposes to enhance the capabilities and safety of our AI models and Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (subject to your opt-out rights).
• Process your transactions and manage subscriptions.
• Enable and manage Integrations you configure.
• Find and prevent fraud, security breaches, and abuse.
• Comply with legal obligations and enforce our terms and policies.

Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, to protect the rights, property, and safety of others, or as otherwise required or permitted by applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf. This includes payment processors, data analysis providers, hosting services, customer service platforms, marketing partners, and potentially partners involved in model training or data analysis. These third parties will only have access to your information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may share any collected data, including User Content, with these providers as necessary for them to perform their services.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. User Content may be retained for longer periods, including for the purpose of improving our Service and AI models, unless you request deletion in accordance with your data rights where applicable.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us using the information below to inquire about or exercise these rights. We will respond to your request in accordance with applicable law. Note that deleting certain data may impact your ability to use the Service.

Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold where applicable law requires). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Service Availability and Limitation of Liability

Our Service is provided "as is" and "as available." We do not guarantee that the Service will always be available, uninterrupted, or error-free. The Service may experience downtime for maintenance, upgrades, or other reasons, potentially without notice. We reserve the right to modify, suspend, or discontinue the Service, or any part thereof, at any time without notice. We are not liable for any damages or losses arising from any interruption, suspension, or termination of the Service, or any loss of User Content or other data.

LLM and AI Model Disclaimer

Our Service utilizes large language models (LLMs) and other artificial intelligence technologies. These models are probabilistic and may generate incorrect, incomplete, or unexpected outputs. Interactions with the Service, including actions performed based on AI suggestions or automations (e.g., via Integrations), could potentially lead to the unintended deletion, modification, or corruption of your data within our Service or connected third-party services. You acknowledge and agree that you use the Service and its AI features at your own risk. We are not responsible for any damages, losses, or liabilities arising from the actions, errors, or outputs of the AI models used in the Service, including any loss or modification of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: contact@klavis.ai.

Disclaimer: This privacy policy provides general information and outlines our practices. It may not cover all specific scenarios and is not a substitute for legal advice. Consult with a qualified legal professional to ensure compliance with all applicable laws and regulations specific to your business and jurisdiction.